Agency Operations Manager

Full-Time on site at our HQ in Remote
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Who we are

We’re Taktical Digital and we’re the fastest growing digital marketing agency in NYC.

We crush Paid Social, Paid Search, SEO, Email Marketing, CRO and Content.

We’ve worked with brands such as Casper, WeWork, Benjamin Moore, Discover, Ellen,, Bustle, BarkBox, Blue Nile and others. We’ve appeared in Forbes, CNBC, Mashable and Reuters.

We’re listed as one of the top digital marketing agencies by The Manifest, Digital Agency Network, Upcity, Clutch, Web Design Rankings, DigitalExits, and many many others.

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What we're looking for

  • A cool, sharp, witty and talented talented person to join our team to help manage day to day operations of our agency internally.
  • We’re looking for someone who’s whip-smart and knows how to get results while having fun along the way. If we could describe the perfect candidate for this role, words like analytical, strategic, proactive, organized, and honest come to mind.
  • If you’ve managed operations or worked at an agency in the past, thats a big bonus!

What you'll be doing

  • Managing Payroll and bonus calculations
  • Benefits management, coordinating between our benefits providers and the staff
  • Paying small invoices and bills (under $1000) and keeping records
  • Onboarding new employees
  • Onboarding new clients
  • Project management for internal projects
  • Helping create our standard operating procedures
  • Helping with recruitment and the interview process
  • Company event planning
  • Team Travel planning
  • Designing and buying awesome swag

You should have:

  • 1+ years of operations, HR or other related experience
  • Excellent communication skills, both written and verbal.
  • Comfortable with tools such as Quickbooks, Gusto and other tools
  • High-level Excel proficiency
  • Strong numeracy and analytical skills.
  • Experience with agencies is a bonus
  • An eagerness to work as a member of a fast-growing team
What we offer
  • With an untraditional take on marketing, Taktical a growth agency helping entrepreneurs achieve their dreams.
  • A job is a job is a job. At Taktical we don’t hire you for a job. We believe careers are a catalyst for your future self — because we’re not just interested in who you are, but in who you want to be.
  • Come sell stuff online, tell stories, build websites, shape brands, create processes, scale accounts, and help fellow entrepreneurs turn their dreams into reality.
  • We’ll come alongside you and care for you in your pursuits by offering full-time CTC entrepreneurs:


Full health, dental, and vision benefits that fit your lifestyle and goals


Access to a myriad of training resources. In addition, we will gladly help pay for approved career related training you find out there.

PTO | Unlimited

Paid time off. No questions asked. As long as you deliver for clients we don’t care where you do it. The office is also officially closed on all Federal Holidays.


On the way!


An agency by the people for the people. Taktical offers an Employee Profit Share program where 30% of agency profits are distributed to the strategists who made our clients happy. This is considered a bonus in addition to any standard base salary


A wellness reimbursement program that inspires 360 degrees of health: mentally, physically, and spiritually


At Taktical we embrace I.D.E.A. [inclusion, diversity, equity, access] and that is lived in through our strict equal opportunity policies.

Sounds like the job for you?

Get in touch with Taktical Digital today to learn how you can fit in our team.